At Mangawhai Physiotherapy you will be treated in accordance with the Code of Health and Disability Services Consumers’ Rights and the Health Information Privacy Code.

Your Rights:

• Right to be treated with respect
• Right to freedom from discrimination, coercion, harassment, and exploitation
• Right to dignity and independence
• Right to services of an appropriate standard
• Right to effective communication
• Right to be fully informed
• Right to make an informed choice and give informed consent
• Right to support
• Rights in respect of teaching or research
• Right to complain

Your responsibilities include providing accurate information, attending appointments on time and giving sufficient notice if unable to do so.